The Company. Our core Values. Our Beliefs.

FLEXIBLE SCHEDULING

You can book, change or cross out your heater repair arrangement whenever on the web or via telephone

APPOINTMENT UPDATES

We’ll refresh you about your heater repair arrangement by means of content, email or telephone whichever you lean toward.

PROTECTION PLANS

Ensure all your home’s machines and frameworks. Ask your tech how you can spare with a Home Warranty.

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Do you settle each sort of heater?

We don’t cover: oil boilers, electric boilers, strong fuel boilers. For any gas boilers over 70kW (normally found in vast structures or business premises) or non-household boilers please call: +44.1708209724.

Will your specialist settle my warming in one visit?

They’ll give a valiant effort, however it depends what the issue is. They convey bunches of parts with them in their vans. Be that as it may, they can’t convey everything. In the event that they don’t have the part they require, they’ll arrange it from our national circulation focus. On the off chance that it’s Monday to Saturday, it’ll for the most part be with them the following morning. Yet, we’ll generally keep you aware of everything about to what extent we think it’ll take to get your concern settled.

What happens in the event that you can’t settle my concern?

We won’t simply abandon you wide open to the harshe elements. Our specialist will tell you straightaway and reveal to you your choices so you can choose what to do.

Consider the possibility that I need to wipe out.

It’s a simple procedure, yet it changes relying upon what phase of the repair you’re at. In the event that you’ve agreed to accept either alternative and we haven’t begun any work you have a 14-day chilling period which begins the day we convey any parts, or the day you acknowledge our statement (if the activity needs work however no parts). In the event that you’ve requested that we begin the work before the 14-day chilling period completes we’ll charge you what we believe is sensible for the work we’ve effectively done and any parts we’ve introduced for you. On the off chance that you’ve gone for repair and cover and you need to scratch off your cover, you may need to pay a cancelation charge. That is whether we’ve officially done any fill in as a component of your assention. Be that as it may, the cancelation charge wo exclude your underlying repair.

What would it be a good idea for me to do in the event that I as of now have HomeCare?

You needn’t bother with repair and cover, or a coincidental repair. You can simply book a repair.

Would i be able to address somebody on the off chance that I have an inquiry?

Simply call us on +44.1708209724. We’re here throughout the day, consistently to help. We record calls to encourage enhance our administration to you.

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